Intercultural communication

Work it out together

Work it out together

Intercultural communication

"England and America are two countries separated by the same language."
(George Bernard Shaw)

People often think they are saying the same thing because they speak the same language. However, words and behaviour may have a totally different meaning depending on someone's cultural background and reference set. This often leads to misunderstandings and may account for why cooperation between people from different cultures may not always run as smoothly as we might expect.

Ardens Group offers two Intercultural Communication training courses:

  • Working with or managing people with a different cultural background
    Problems may arise when working with people from different cultures simply because people are often unaware that, while they speak the same language, they actually mean different things. Behaviour is also culturally determined. Each culture has its own set of unwritten rules for working together, collegiality and hierarchy.
  • Doing business with foreigners
    Business partners with a different cultural background may have other ideas about, for example, agreed times and/or the point at which the deal is actually closed or business is done. Irritation and friction may have a negative effect on business deals and make cooperation unnecessarily tough going.

If you have an inquiry about the Intercultural communication training course or one of our other training courses, please contact us to receive our catalogue or to make a non-committal appointment with our trainers.

 

Request information